Recent content by cpurick

I figured it out; crappy website. The first time you hit Next it prompts you to apply for express. If you cancel, then the next time you hit Next you get to do a proper service request. Sorry for the confusion. Maybe it's just trying to expedite me to Refresh if that's my situation. I have a...

The problem is that when I get to this screen it shows me a "replacement fee." If I'm not seeking a replacement, should I just ignore that? I bypassed replacement/express options and just tried going in as a standard service request.

My Air 2S is about 7 months old. Never been damaged or repaired. I purchased the refresh option when I got the drone. There is a video glitch that happens once every hour or two of recording. DJI looked at the video, and confirmed it's not my memory card. The rep on Facebook (his name is...

Actually, this was down low, over an empty swimming pool. The drone registered an erroneous slow descent, and its attempt to maintain the hover resulted in an actual climb over the pool. I think it expected more from the sensors at that height, but not over water. There were enough features for...

Spherical stitching works fine if you take the hi-res images to a stitching tool. I've had some problems with alignment when shooting panos over still water where the drone wasn't able to hold a constant altitude.

I don't believe the internal panos are generated using control point analysis. Since the camera geometry and shooting order are all predetermined, I suspect the internal stitching just matches points by fixed coordinates. Using control points takes a lot of time and processing, and you would...

You haven't installed anything over the GPS antenna, have you?

You need to check in the manual, pretty sure there are camera configurations it won't work with -- resolutions, frame rates, maybe color modes, etc. Not necessarily to hobble performance at the high end, but maybe just to manage finite bandwidth, processing and buffer resources. For any...

That was my first thought. Unfortunately, I'm not getting an indication of what shutter speed it's using. It always says 1/100. I'm hoping to see the shutter speed so I can tell if I'm using the right filter. Plus, there is evidence it's varying the ISO to adjust for the filter, which is not...

I understand ND and how it works, but not understanding how to dial in the desired shutter speed on the Air 2S. Do you lock the shutter speed in Auto and let the drone adjust ISO, or do you go to Pro mode and take full control of the histogram? I thought I could let Auto do the initial settings...

A friend (unlicensed) tried to fly his Mini 2 from Marina Del Rey, which is inside the Class D for Santa Monica Muni, and just as close to LAX (though technically under the Class B). He took off from the balcony of a high-rise on the pier. Anyway, as soon as he was airborne he started getting...