Recent content by DCT

Sounds like you have had a never ending story as well lol sorry to hear about that My Mavic Air is currently in Hong Kong at DJI where they are testing the device and sending a new one out, so I won't be able to buy a care refresh plan on the new drone nor will they let me pay the difference to...

WOW that was an amazing breakdown of the everything thank you sincerely for taking the time to speak in such detail every point you made I think was spot on, I did my research of about 4 months watching 100s of YouTube videos my brother brought a Mavic Air and his blew me away not one issue with...

yes you are correct but NZ has Ferntech which is our DJI agent all other DJI refresh plans are available on all DJI drones in NZ I had to tell the after sales support that they were suggesting me to buy something that was no longer available from my knowledge it had been available in NZ as this...

I agree with you fully that the device maybe discontinued and understand that a retailer may have older stock but surely why DJI were making the Mavic Air and it was in production they should guarantee that each device that was released to its retailers would have ability to have a refresh plan...

Need some advice currently my Mavic Air is on its way back to DJI after there being a GPS fault from opening it out of the box where is wouldn't get a signal DJI instructed me to return the drone and a replacement would be sent, and suggested I buy the DJI Care Refresh Plan for the new drone...

This is from New Zealand Ferntech I've had nothing but great service and products from ferntect these a refurbished direct from DJI and sold on behalf of ferntect from what I believe so id be asking DJI to explain

I'm using an oppo a9 2020 have also tried with my brothers phone a Samsung s9 and controller and app connected to the drone his mavic air had 14 satellites then he connected using his phone and controller to my drone and it showed zero satellites

I'm using an oppo a9 2020 have also tried with my brothers phone a Samsung s9 and controller and app connected to the drone his mavic air had 14 satellites then he connected using his phone and controller to my drone and it showed zero satellites

Thanks ive started that process but DJI aren't the greatest in returning emails I've sent many emails and flight logs and files as well but with no success the sale staff are very easy to get hold of but not the technical department thanks for the advice I'll keep trying to get hold of DJI

Hi have Mavic Air opened it out of the box two weeks ago and cannot get GPS Signal have gone through all the troubleshooting recommended and just can't find a GPS Signal I've managed once or twice to get maybe 8 satellites with two bars showing and then nothing anyone else having this problem