Recent content by flyingsolo

FYI, I went to the Shanghai flagship store today and they diagnose it as faulty hardware for my focus problem. They gave me a new Mavic body minus the battery.

Happy to report, my focus issue is fixed (well, a replacement). The Tech tried to fix it and he couldn't either. He said it's a hardware issue (I am surprised they don't QC the new units better). Anyway, there were 2 options since I just bought it last week, 1) mail the entire package back and...

Ok while waiting, went to the flagship store to take a look. Here are some pictures. It's two stories with stairs on both sides (the service center and the store). Nice and clean look with lots of big screens playing videos.

By the way you can make online appointments like Apple Genius Bar on the DJI website. The only options right now are the store in Shanghai and Shenzhen. The wait is not too long usually you can get 1 hour time slots about 2 days out.

I am at the store now, it has two parts, the service center is off to the side and nothing too interesting, with 2 chairs in front of a counter where you drop off your drone and they bring it into an employee only area with frosted glass doors to test and fix. The actual flag ship store is...

I just saw in one of the YouTube video that someone had a similar problem and they mentioned that was how they resolved it. It didn't make a difference for me though. Just called DJI service and resetting the camera settings (their suggestion) didn't work either. Anyway, I am bring it into...

@karle For my picture above, I just took a screenshot using the iPhone (home button and power button together), but I think you were asking about the videos and I believe there are apps to do that which I have not used before.

I have the same issue. I still haven't fixed yet not sure what else to try. I read trying switching between PAL and NTSC modes sometimes fixes the problem.

Hi all - just received my Mavic yesterday. I have not flown outside yet but after powering up, I could not get the screen (iPhone 7 plus) to focus using either Auto Focus (by tapping on the screen) or the manual focus. Regardless what I do, the picture are blurry. I have updated to the latest...