Recent content by Gerry65

I just sent you a message on your profile page.

Hey, I just saw your post from Monday. In case you still need the number, this is the one tomwolves gave me for DJI on Texas: 972- 350-6825 Good luck if not already resolved.

Hallelujah! I hope I never have to deal with their ‘support ‘ again. Happy flying.

Seems like they had yours for quite some time and especially given that nothing was ‘repaired’. I downloaded the update and that solved the flight records issue. I believe it was a firmware update for the CS, but I’m not sure.

TOMWOLVES, did you get your unit back and was it repaired?

Well that's good to hear. You know, I sent mine in to have this issue repaired and they sent it back saying it was repaired, but it wasn't. No explanation or anything. I just decided to wait and see if there'd be an update addressing it. So, glad to hear it's been corrected. Looking forward to...

Hi TOMWOLVES. I think we can message each other by taping on the Member’s name and then taping on the ‘profile page’ and writing a message in the text box. Anyway, I’m trying it here and I would appreciate having the Texas number. I may call Texas if you get good results, but I may just live...

Yeah, that’s how I do it. Just wait for a prompt when I start the crystalsky. Mine is up to date so I don’t know what that notification window meant for me to do. I’ll have to call. And, no, there was nothing from them regarding the “repair”. UGH!

Oh, I did get a notification when I was going through setup, a small window appeared with the advice to update Go4 app to 4.0.1 with a warning that flights may be tempered if not done...or something to that effect. So guess I’ll try that before contacting them again. PS- does anyone here know...

Just got my CS back 30 minutes ago and...Wow! You won’t believe it, and I can’t believe it, but the issue remains. Exactly the same issue with flight records and no craft or path available on the map. It came in a nice cellophane pouch with a screen protector on it. That made me think it might...

Yeah, it isn’t a huge deal as you say, so waiting for a firmware update wouldn’t be a bad idea. I think reporting it, however, might help speed their response up. I also would be curious if they acknowledge the issue and whether they give you the option of waiting for the update or sending it...

I think mine should arrive Monday and, if I’m lucky, today. So, that’s within the time they allotted for the repair. The longest wait was for them to acknowledge receiving the package and maybe that was because I forgot to write the case number on the front and back of the shipping box. In...

Got another notice today that my CS has been repaired and will be shipped back to me within 3 business days. So, that didn’t take too long, I guess. I checked the repair status page hoping that they would’ve described the “repair”, but there was no such information posted there. Hopefully...

FYI, sent CS in on 5/1. Got notified today that it qualifies for repair under warranty and that it will be repaired or replaced in the next 3-6 business days. We shall see.