Final update: DJI sent back a new controller and I’m back in business :). There wasn’t a mention of it being a new controller but its a different serial number than the one I sent in and it had those lil removable stickers that are on new products (soOo I’m assuming it’s absolutely new). Super...
Best of luck :). I would suggest looking up the progress of your ticket on a actual computer. I use my iPad and iPhone for things like this and for whatever reason not all the information from their site displays on these devices. After I got a confrontation of payment my ticket number...
Seems like it should be lol. after discussing it with reps and the whole process of getting it handled I didn’t feel like spending more time discussing a $2 charge with (potentially) several other employees so I just paid it up without question. It might have been covered if I had given more of...
Ahhh sorry, missed this thread was replied to. My bad, been a little hectic lately and I did reach a conclusion to the issue. After a good chunk of time trying to troubleshoot this on my own i gave up and contacted the DJI chat repair thing. After talking to the employee on there for a while he...
I’ve had a few flights with the mavic air 2 without any issue, however after I did the last firmware update and recharged all of the batteries and controller I can no longer connect a device (iphone or ipad) to the controller to connect to the drone. The controller itself and the drone are able...
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