Recent content by iAmJD

This is true... I guess that employee was holding a grudge from their company because one of their employee told me that the staff wasn't renewed from her work 2 months after we bought the drone from them.. and it makes it clearer to me that this is like a dead end on their end. After that...

This is not possible now, as of yesterday, I talked to the store manager of this DJI dealer and was told that the staff who assisted me that day had already resigned. I even insisted to them about this employee's details, such as the complete name and contact number, but they never disclosed it...

Yes, this is the problem: the employees, together with their manager, are doing absolutely nothing. All they want is sales, with no after-sales service responsibility.

That's what makes me so angry about it.. and it gives me headache now looking for that staff. I was requesting for here details from the DJI store where she used to work with, but they are not giving her details to me.. it's so frustrating 😫

This must be true, But how come the support team send an email to me telling the possibility of the dealers irresponsibility of not unbinding the test account?

I hope they did this to me.. but, they didn't. They just get my email and help me create new DJI account then sign it in to the RC. no more no less.. after that we proceed to testing the drone outside the store.

So the emails I am getting from DJI support are just a bluff??? They even told me they are doing all they can to resolve it. Reassuring me that everything will be resolve.

No I didn't, i have my Gmail with me and they take it from me to activate the drone. That's what they told me. It was my first ever drone by the way, that's why I have 0 knowledge about this matter thay moment.

It was, but the moment of setting it up I leave the store to withdraw more cash for about 10 mins i guess.. then I went back to the store, and they accompanied me outside the store to test the drone and thought me how to use it. I leave for a while thinking it all is well and they will no do...

Yes..... I don't know either, Until now i can use it with no issues and so on, i was able to change and log in my dji account and my friend's account in too. But when I go to device maneger it says "Already bound to another account".... Im confused too.. i used it no problem at all.

I did this.. but the problem was, they keep on telling me to contact the DJI support team. No actions after that. Dji support is giving me update but the way they speak looks like I was just waiting for no luck process. No guarantee.

I hope this would be the action they will do in my case.. but the problem was, they are telling me now that the one who assisted me that day has already resigned and they don't know the details about it. Here's what DJI told me about this "test account".

Look at this Reply from the DJI support team.. they give this statement means they are doing this "Test Accounts" on their drones.. I bought it brandnew from the dealership and I don't know what happen, all I know was I was ask to give them my email activate it, they never told me to bind it. I...

How about the action of the DJI support? Will they unbind the account for me? I hate this! But according to them, the Drone I bought could have been bonded with a test account.... how's that? They even suggested requesting a replacement unit from the DJI store where I bought it.. but as I talked...

Good day folks, I am having a trouble right now. I bought a Drone (mini 3) a year ago. I bought it brand new and I used it occasionally for a year until I decided to sell to someone. But to my surprise the Drone was "already bound to another account" so I rushed to contact the DJI Local Store...