BRANDNEW DRONE: Will DJI really care?

[iAmJD]

Did you make a new account?

No I didn't, i have my Gmail with me and they take it from me to activate the drone. That's what they told me.

It was my first ever drone by the way, that's why I have 0 knowledge about this matter thay moment.

 

[Cafguy]

Sounds like a pure scam to me. Sorry but the Last authorized DJI dealer that wasnt a box store that I went too would walk the customer thru setting up their OWN account and THEN show them the ropes.

 

[iAmJD]

How could it be bound to another account if you purchased it brand new and registered it with your DJI account? Or is there more to the story?


That's not possible.

So the emails I am getting from DJI support are just a bluff??? They even told me they are doing all they can to resolve it. Reassuring me that everything will be resolve.

 

[Cafguy]

When you open the Drone you are one of only a few humans that has touched it....These Drones build and Test themselves on the assembly line with NO human interaction. They actually fly themselves to the shipping Dept. SO It would be impossible for you to buy a NEW bound DJI Drone.

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[iAmJD]

Sounds like a pure scam to me. Sorry but the Last authorized DJI dealer that wasnt a box store that I went too would walk the customer thru setting up their OWN account and THEN show them the ropes.

I hope they did this to me.. but, they didn't. They just get my email and help me create new DJI account then sign it in to the RC. no more no less.. after that we proceed to testing the drone outside the store.

 

[iAmJD]

When you open the Drone you are one of only a few humans that has touched it....These Drones build and Test themselves on the assembly line with NO human interaction. They actually fly themselves to the shipping Dept. SO It would be impossible for you to buy a NEW bound DJI Drone.

This must be true, But how come the support team send an email to me telling the possibility of the dealers irresponsibility of not unbinding the test account?

 

[Cafguy]

I am just confused why your dealer would open your Drone and bind it to their account.... Making things harder!! When they could have gone to the DJI site on a computer with you and shown you how to create an account...
Its just strange.

 

[iAmJD]

I am just confused why your dealer would open your Drone and bind it to their account.... Making things harder!! When they could have gone to the DJI site on a computer with you and shown you how to create an account...
Its just strange.

That's what makes me so angry about it.. and it gives me headache now looking for that staff. I was requesting for here details from the DJI store where she used to work with, but they are not giving her details to me.. it's so frustrating

 

[RodPad]

@Cafguy

"I am just confused why your dealer would open your Drone and bind it to their account.... Making things harder!! When they could have gone to the DJI site on a computer with you and shown you how to create an account...
Its just strange."

The employees didn't know or didn't care?

Actually this is all new news for me, curios when this started, not a clue if the MM1 is in this time frame.
Which will be something I will look into.

The problem with this thread?

I believe everything that @iAmJD has posted.
I haven't thought of any words that are?

Rod ..

 

[Cafguy]

The employees didn't know or didn't care

True Buying from authorized stores can come with such risks and a person new to DJI would not think to ask why they were doing what they were ....doing. I guess I am talking along the lines of the small dealers of DJI Drones, these dealers tend to give you "top of the line" service and advice and I have even seen a few of them help some small businesses get there new drone programs up and running. I suppose its all about who you are lucky enough to purchase your Drone with. In L.A. We have many AMAZING DJI Dealers! and great Drone Stores.