Recent content by IcyLiquid

For sure.

Yeah, a refresh. Most of the time was taken by shipping it to them. But once they had it, it took 5 days to get assessed and replaced. They told me that it could take up to 2 weeks just from payment to replacement due to drone shortage. So 3 days is nice.

My case has now transitioned to "Replaced" and "Preparing for shipment". Very impressed with the replacement turnaround time.

Why does that blue charger have the YMCA logo on it... lol

Shipping My case is now marked "To be replaced". Here's something cool though... When I was in chat with DJI, I asked about increasing the shipment speed. The agent said this was possible if I was willing to pay for a better class of shipping, which I agreed to do. She said she would request...

Damage Assessment DJI finally marked my RMA as Received, and shortly thereafter (1 day) they completed the Damage Assessment. They ended up sending me 2 quotes, one for paying out of pocket (which came to $351 USD) and one for using my DJI Care Refresh (which came to $79 USD). This was a little...

I don't know what would have happened if I didn't do that, perhaps nothing. I just know that they explicitly requested flight records be uploaded and it was one of like 10 things in their instruction sheet. Easy to miss so I mentioned it here for others to see. YMMV either way.

Repair Once your package shows as "delivered" by UPS, you need to give DJI a few business days to process the return. You can use their "RepairTrace" tool to see when they receive your item. They'll also email you, so this is really just to drive yourself insane. Mine took more than 2 days, so...

RMA Luckily, I bought DJI Refresh. Not sure how this would have gone if I didn't have that. I started an RMA with DJI by opening a web chat with their support team via the DJI website. They asked for my DJI account email, name, address, product type and serial number. Shortly after the end of...

Hi, I crashed my Mavic 18 days ago. I'm in the process of doing an RMA with DJI and will update this post with my experience as it happens. Hope its of some use to someone! The craft was only about 5 feet off the ground when it crashed, and it was 100% due to pilot error. I was flying too...

Yup, the wreck is pretty cool, its about 900m off shore so not a problem for the Mavic. My video has some shots of it! For those who, like me, had trouble finding GPS coords for the ship, here you go: GeoHack - Astron (ship) I found that the wind was lightest during the early morning (before...

Thats a valid concern. I didn't know about these rumours before I went, and might have thought twice about it if I had known. That said, I had zero problems with customs on either end. I took the drone and 4 batteries as carry-on in a hard case pouch slung over my shoulder. Looks like a camera...

@josh lindhorst I just followed some video tutorials that seemed to make sense. I am still new to filming, and drone filming on top of that. So your mileage may vary. Video settings Camera / gimbal control

@jazzy2788 I didn't end up getting a permit. I looked into it about a month ahead of time and tried to phone IDAC (Instituto Dominicano de Aviación Civil) but had a lot of trouble communicating with them. I emailed afterward but received no response. Decided to just fly anyway and nobody...

Footage from my vacation in Punta Cana.