Recent content by Jlim

The broken antenna was requested at the same time as payment for the repair was made. At that point no repair had been carried out as yet and I believe still not yet repaired.

I don't know about your country but in Australia, consumers' law maintains the right of the customer to request for the broken parts as they are still the properties of the consumers. If the parts are large and shipping cost levied, it is then up to the consumer to decide whether to pay the...

Broken parts returned by Canon Australia when I did not even ask for them.The point is that the parts still belong to the customer and not the companies that carried out the repairs and should be returned if the customer asks for them. They have no right to use broken parts for research. They...

I agree and it's very courteous of you to do that. It gives the customer more confidence in using your services and maintain good relationships with your customers. It's all common sense and courtesy.I guess that is a very hard thing to expect from large companies nowadays, in particular DJI.

It does mean that it's right to be dictated or bullied by large companies (western or eastern) in relation to one's basic consumers' rights. If no one takes a stand the bullying/dictatorial behaviour by these companies will continue until we longer have any consumers' rights altogether. Also do...

Try telling DJI thatand don't hold your breath.

I have a Mavic 2 Pro and the right antenna was broken. I received a quote to replace the antenna from DJI for Australian $63.00 which consists of: One antenna AUD $3.00 Repair service fee AUD $60.00 When I asked for the broken antenna to be returned to me, DJI advised that they cannot return...

How much and where are you based?

Get a Freewell Monitor Hood. It works

I had the same issue when the warning message to adjust antennae showed up and then the signal was lost and eventually I lost the drone too. DJI said that there are various reasons for the warning to adjust antennae not to appear on the flight record. That statement is to enable DJI to cop out...