Recent content by JrFish

After literally 0 back and forth, just sent them my Flight Records directory, the following was the response from DJI: The unfortunate incident that occurred to your aircraft has been confirmed as a warranty case according to our data analysis. If the aircraft cannot be recovered, we would like...

I have just sent in the files to DJI and opened the data analysis ticket in the last couple days. I will update the thread and let everyone know the outcome. I expect it will take a while and some going back forth and forth, whatever the outcome turns out to be. Thanks for all the input. PS...

Well, to add a bit more hassle to the situation, the phone I was using at the time of incident is no longer with us. Actually it's alive, but the screen is dead. All files from the DJI FLY app are accessible and I have them on the PC. Chatting with DJI CS now, and they are asking me to 'sync'...

Does anyone have any advice on how to best submit a claim? When going through their support site, the only option I have is to submit a 'Repair Request', stating that 'Replacement Request' is only valid within 15 days of product receipt. I went through and submitted a repair request, but I...

No Sar, not at all. I am curious though, what software are you using to get that detail from? Thanks for your analysis. That's obviously what I was hoping to hear. I will submit a claim with DJI and post back what resolution it comes to. Thanks all for taking time to look over the event.

I'm just going to sit back and watch you experts decipher and wait for your NTSB style reports. I'll hold all my stupid questions til the end. I am not exactly understanding how to use tools to view the DAT files. And as I mentioned, I wasn't sure if I uploaded the correct DAT file since...

Thanks for the link PFrogg….oh geez, it's like reliving the trauma 1/10th of a second at a time. LOL it's just terrible! There were many opportunities there to put it down on dry ground if we would have recognized what was going on. Oh the Humanity!!! Please let me know if the flight data...

Yes sir. Dat file attached. I believe this should be the correct one. Do I load this file into AirData or PhantomViewer as well?

Hello all. I'm new here, and of course the 1st thing I post is a 'Please help me' thread. TIA, as I'm sure someone will be able to help me with a flight analysis and recommend if I have any chance to file a warranty claim for the loss. As well, if you have any recommendations on what to...