Recent content by Kiana

I am complaining at this point and it’s falling on def ears. I’ve gone to all the forums and followed all the steps and I’ve not once been offered a solution. Cos We sent our flight logs in once on one format, they couldn’t open it, so 1-3 business days later they asked for it again in another...

We can’t afford it. But when we first started speaking to them their team made it sound like they could help us. What difference does it make if we spend money on a new drone or new airline tickets? Either way, we have to wait for the product to be mailed to us to get the 30% off and the drone...

We are a blog that’s just starting out. We don’t have the revenue to purchase multiple drones at a time, much less the space in our backpacks to hold them. We have cameras, go pros, and our Mac as it is, plus all of our camping needs and clothes.

The customer service team at DJI is them. The people we’ve been communicating with.

“They” is their costumer support team at DJI.

I’ve read countless people talk about their drone malfunctioning. It’s honestly not that wild of an idea?

1: auto correct. 2. We sent the DJI our flight records.

I’m pretty sure they’d give you a new burger if you dropped your burger on the floor. And that burger wouldn’t of been insured.

Extra batteries.

We bought a mav air for 1000 dollars. While tying to fly our drone it malfunctioned and we never gained control over it, while tying to take off, and it dove 50 feet down to the bottom of a lake. We have insurance, so we filed a claim. They said the evidence was “insufficient”. So instead of...