Recent content by MavicProUser

Latest update, Well I basically told them I was looking for advice to take legal action as the advertised product was not as described and fit for the purpose it was intended for. Here's the reply:- Thanks for getting back to us. Firstly I would like to apologize for the disappointment and...

Please read the thread from the start to my posts before comments, it was only 106m away. It was flown well within limits.

Bit of cross talk here, it was only 102m high and 106m away, total flight time about 2 1/2 mins, full batteries on aircraft, controller and iPad mini, latest firmware on aircraft, remote and battery, latest OS on iPad, latest GO4. Nothing for miles to cause interference, no wind, and as DJI have...

Yes home point recorded, also verified of the flight log by DJI, as they freely admit, I did nothing wrong. Thanks

Update, After a week or so of emails from support I have had an answer, and now to clamed down, I will post facts only, no blame etc., this is why I started this post, to let people know what their letting themselves in for and what to expect from DJI support. Anyway here goes, "What's more, we...

UPDATE, all logs, transcripts will be available from tomorrow, I've given them more than enough time to come to a compromise, I will just state facts and everyone can come their own opinion, thanks for your interest.

Many thanks for yor reply, what I posted was their response. Now if you read the first post before you shoot your gun, everything was recorded and sent to Dji, they have no answer to it disappearing, and seem to want to deny a product may or may not be faulty, constructive comments please.

Your absolutely correct, but as there is no indication it's mine either and no explanation from Dji that's it's my fault, I can only assume it's a faulty product they will not admit to. I except no responsibility for my actions, and they do not seem to want to either.

What you think of the response that took over a week, I will never buy a DJI product again as they will never admit its their fault when the product fails. Full transcript and logs available for anyone and will be posted soon if required, but waiting for their response first after another few...

So I decided today to ask the main local ATC for permission to fly just within the 5 mile limit tomorrow, because the boss is doing a 30 mile walk for charity and I wanted to film them for their efforts Difficult finding the tel no straight to the tower, but when I found it rang up, "hold on...