No
If you're referring to the store where you purchased the drone, you should contact them and ask them to unbind it from their test account. DJI accounts don't just disappear. They should still have access to any accounts they use for testing.
How could it be bound to another account if you purchased it brand new and registered it with your DJI account? Or is there more to the story?
That's not possible.
Interesting News & Useful Finds
Use Flight Reader to extract detailed data from your DJI drone flight logs. Access more data than any other app without uploading your logs. Try it for free here.
Last Week's Most Popular Topics
Mavic Air Back in the Air
Air 1
Broken front arm - what does the...
You meant August 7th, right?
https://dronexl.co/2025/06/21/dji-mini-5-pro-release-date/
This guy apparently has "reliable info" stating the release will be sometime in September.