Recent content by PolarPro_Brendan

Hey MROJAS & jacquespa, This is something we are currently working on internally, though that error typically comes up as a result of either a connectivity issue, or a temporary service outage on the back end with the weather data service the app employs. In most cases it will resolve on its...

Sorry for your continued troubles with the APP. We continue to work on this to provide the best user experience across the IOS and Android Platforms. We hope to release the updates in the very near future!

Hi Lon, We have made a few changes to the landing gear in the latest iteration. Feel free to reach out to our support team for assistance: Support. Thanks!

Hi Wibster, sorry to read about the issues you have had with the ReTract landing gear. We are certainly able to replace your set, all you need to do is contact our support team here: Support. The Support Team will collect all of your information and have a replacement set shipped to you ASAP...

Hi Floyd, The landing gear was not redesigned to fit within the DACCKIT case and the changes made should not warrant a change in fit within that particular case. Unfortunately, we do not have a DACCKIT case on hand, but perhaps another member could help us out with the answer once they receive...

Hi Floyd, If you are having issues with your landing gear, please do not hesitate to reach out to the support team here: Support Thanks!

Hi Floyd! We are working hard to have these back in stock by the 26th of March with a few minor alterations. If you would like to put your order in now via the web store, the product will ship as soon as available! Thanks for your continued support!

Thanks for your question, Floyd. I can not confirm a redesign, though I will pass this along to the Support Team for future consideration should there be any change.

Stay tuned on the landing gear, we should have them available again in the not too distant future! As for the stick extensions, we do not have any current plans for the DJI Smart Controller. Unfortunately, as they reversed the threading, our current model will not adapt. I will pass this along...

Good catch, Apocalypso! We are currently not carrying any inventory and looking into this matter further!

I am happy to hear you received a swift resolution to your issue. However, should you have any future issues or questions, do not hesitate to reach out to the Support Team for assistance! I will make the team aware of your post and comments on both the pin and the fit in the DACCKIT case for...

Hi BCDriver, Please contact our Support Team so that we can work with you on this issue. Here is a link to the contact information: Support! We apologize for the issues you have and look forward to hearing from you.

Hi Floyd, Sorry to read that your ReTract landing gear has broken in such a short amount of use. Please reach out to our Support team so that we can work with you to get a replacement sent to you ASAP! Here is a quick link for contact info: Support.

Glad to hear you received another set and are working for you at this time. Should you have any further troubles, do not hesitate to reach out! Safe flying!

Thank you! We appreciate the accolade and happy to help. Should you have any questions or issues in the future please do not hesitate to reach out! Happy Flying!