Recent content by RoyEP3

I had a crash in December, and after two months of getting the runaround, Chase "card benefit services" denied my claim saying it is not covered due to it being considered as an aircraft. I purposely did not add insurance coverage for my drone for the first 120 days because I thought Chase...

I have to confess that I have not had the chance to fly the replacement yet, as much as I want to. But to be honest, I'm not sure why there is much interest in how the replacement Mavic flies. It is a completely different serial number Mavic, so it is unlikely that it will encounter the same...

I haven't had the chance to test it yet, though I sure hope DJI did before sending it to me! I'll test it over the weekend and have everything recorded. Seems that's the only way to cover yourself from being blamed with "user error."

It happened a few months after owning it. I only had about 50 or so total flights.

Thank you all for your concern and support (on Facebook, MavicPilots, and DJI Forums). The Mavic is now in the hands of DJI repair. I've heard too many of these stories from other Mavic pilots, but it's easy to dismiss it as some small, rare phenomena until it happens to you. And it's one thing...

You nailed it. I feel like I broke her programming when I asked her "What did they tell you when you asked them for that information?" ERROR..ERROR.

Well I'm going to open another case and start sharing that video everywhere. I'd like to think DJI would want to fix this issue and prevent it from happening to other Mavics and get bad rep like the Karma. Good idea. I'll share this on there soon. I wanted to share my audio experience first...

Alright. I really appreciate you guys taking the time to analyze the data. I'm not sure I understand 100% of it, but it does sound dumb that the failsafe shuts off the motors completely rather than maybe reducing power to 10% or something. I'm gonna ship it back with the evidence. It's...

So I just want to share my horrible experience with customer service. So my issue is that my Mavic disconnects and shuts off its motors, which has lead to multiple crashes. Video and discussion of this can be found here. They say it's "user error" and want to charge $244. I say it should be...

Well I've taken a peek at DJI Assistant and, unless I'm doing it wrong, I found no data in the "flight data" tab (attached image). I flew with no SD card in the Mavic, so I don't know if that is why I'm not seeing anything. As for the text files from the app, here is what I've uploaded...

Yes, it did say that, but I believe that is not a factor. I wanted to test it in a controlled environment, which meant I'd get occasional interference. The same result happens without interference.

Yeah, it is scary and dangerous for it to just drop out of the sky like that. The firmware is V01.03.0600. I have not updated it yet because I want to keep the firmware version to what it was when the issue happened. The app is v4.1.3 on Android.

Is the log file the same as the DAT file from the method above? If so, I'll try to get that uploaded later tonight.

Yeah. Unfortunately now I have two dinged up batteries testing this.

Hi. I've been having an issue with DJI that's going on 2 months now on getting my Mavic repaired. My Mavic keeps losing signal and the motors would shut off midair, even when it's right in front of me. I've sent it in to DJI and DJI is declaring it pilot error and charging $200+ to fix it. I...