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bad customer service

  1. F

    DJI Customer Support Incorrect Evaluation on RTH

    My Mavic decided to do a RTH crashed into a branch and consequently the concrete damaging it considerably. Mavic was 15m from controller and DJI confirmed it did a RTH because it lost contact with the controller. They are saying it was my fault as below: Non warranty per data analysis; RTH...
    • Faodave
    • Thread
    • bad customer service customer service faulty mavic faulty unit incorrect diagnosis mavic fault rth failure
    • Replies: 26
    • Forum: DJI Goggles
  2. M

    Canceled Mavic order

    I've canceled my Mavic order with DJI. I placed it on Feb. 1 (18 days ago) and only got bulls@*t answers every time I tried to inquired about it on DJI Chat. What is a 3rd party seller that has a modicum of honesty? I still want to buy a Mavic, but have had it with DJI.