#batterystorage

Hi everyone one of our customers mavic air 2 battery got stuck in the drone and its not coming out so a help would be highly appreciated

During a flight with a full battery, after 1 minute 7 seconds, power suddenly disappeared from 94% to 0. The drone reported this on the controller and began a forced landing This was happening over the middle of the lake I was lucky that there was a tiny island and I was able to slightly...

I'm going out of town for 2 months & need to store my Mavic Pro batteries. I read that if they discharge to below a certain level it renders them no good. What's the best way to deal with this situation? DJI doesn't seem to have an answer. Thanks in advance.