I shot 4k footage for the first time this month on my Mavic Air 2 and imported into FCPX. After a few minutes of color grading and editing the (less than four minutes of) footage, my iMac 27" crashed. I took it to the Apple Store and they said the hardware looks fine and told me to factory reset it. I did. Same problem.
Today I spent 90 minutes on the phone with a very helpful Apple technician, Matt, and we determined it was not the software either. I was able to perform the same color grading and edits on 4k footage shot on my phone just fine. I was also able to do the same with the 4k drone footage if I converted it to 1080p with Quicktime. He said that he's seen this before with other drone footage.
Do you any of you have any ideas on what I might be doing wrong, or a setting I may have overlooked?
Thank you!
Today I spent 90 minutes on the phone with a very helpful Apple technician, Matt, and we determined it was not the software either. I was able to perform the same color grading and edits on 4k footage shot on my phone just fine. I was also able to do the same with the 4k drone footage if I converted it to 1080p with Quicktime. He said that he's seen this before with other drone footage.
Do you any of you have any ideas on what I might be doing wrong, or a setting I may have overlooked?
Thank you!