Just accept you were wrong. Taking photos of this and quoting statements said by so and so just make you look bitter. In the end the agents are carrying out the departure procedure in accordance with the Airline Policy as another member mentioned they are performance monitored. With respect the issue of hand luggage is a complete nightmare and the staff are dammed if they do and dammed if they don't. I fly for a living and not a day goes by when I have to intervene because a passenger won't comply. There are two sides to every story and unfortunately the GA is not here to defend herself.View attachment 12337
There was no problem with the size of the carry-ons.
The Gate Attendant told my wife that her soft sided bag wouldn't fit under the seat. It fit easily. It was a connecting flight, a 757, they all have similar under seat storage.
Then, Gate Attendant falsely claimed there was no room in the overhead for my bag.
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I was in row 24, and there were two completely empty overhead bins after the door closed.
If there wasn't room, I'm sure the Flight Attendant would have found a safe place aboard rather than have lipos in the baggage.
The flight crew might have been more concerned for everyone's safety than the Guard at the Gate.
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