I had tried that and the props still wouldn't start up. I figured the problem though this evening. I was getting a red area in the top section of the camera view and a message would flash up and disappear saying that it needed to be calibrated again. I did that and I got the props to start (first time) and it allowed me to fly it with my phone. I then pushed the function button in the back for 3 seconds until it made a noise and I synced. The controller worked after that. I kept thinking with my luck, I'd have to send it back or something. Thanks everybody who responded for the advice.