Can’t login to DJI account, Get Check Network error

grantcoll2 · 2025-10-04T21:45:18-0400

I’ve been trying for over a week to log in to my dji account on DJI Fly app on an RCN controller with iPhone but every time I enter password it gives error message “Check Network.” I’ve tried it on 4 different networks, have tried resetting password, creating new dji account, deleting and reinstalling DJI fly, restarting phone Have even tried with completely different iphone, controller and drone and always get same error. Have updated all software and firmware. I can login to my account on the dji website just fine, just not on DJI Fly app. I’ve flown many different dji drones for a decade and never had this issue. Does anyone have any suggestions or workarounds? I think I can fly my Mini3 with drone pilot app but don’t think I can fly Mavic 3 Pro with 3rd party software.

I did just get a Mavic 4 Pro with DJI RC2 and that works fine as I don’t have to use phone. Problem with other drones started after getting this one but don’t think that’s related cause I tried creating new dji account for the old drones and can’t login to that either. (Am located in US)

mavic3usa · 2025-10-04T22:02:11-0400

I believe you are having a wifi issue; you can make sure your wifi is working correctly or you can try another nearby wifi network.

grantcoll2 · 2025-10-04T22:20:34-0400

I may have solved this. Was able to login using my Apple account on DJI Fly. Don’t have my drones with me so can’t test them. Still have no idea why I can’t login to my dji accounts.