OK, I found that, my Otterbox case on my Samsung S20+ was too thick to accommodate the stock DJI USB-C cable, and it wasn't making a connection. I removed the case, and it worked.
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I'm going to use the cable that came with the Samsung phone. The connector is long enough on both ends to work with the case on. It's a long cable, but it does the job.It's tough to get it to fit with my Spigen case, on my ultra, but it works. I just hate taking my case off every time I want to fly. It wears it out too fast