Aloft (laanc) question

DylanAustin · May 26, 2022

I have a question in relation to laanc in regards to aloft. I was trying to request permissions and even though I’m in 2 different types of airspace, aloft said it wasn't able to give laanc in uncontrolled areas. Am I missing something?

FLDave · May 26, 2022

What is the specific location address?

DylanAustin · May 26, 2022

2860 Carpenter Rd #300, Ann Arbor, MI 48108

FLDave · May 26, 2022

B4UFly does show it as controlled airspace.

DylanAustin · May 26, 2022

FLDave said:
B4UFly does show it as controlled airspace.

Yeah, and so does aloft until you try to request laanc. B4ufly uses aloft to obtain laanc. So I’m confused.

MS Coast · May 26, 2022

Did you submit the request with a 0' maximum altitude? That's below controlled airspace.

DylanAustin · May 26, 2022

MS Coast said:
Did you submit the request with a 0' maximum altitude? That's below controlled airspace.

I was trying to increase the height to 400 and it says laanc isn’t available in uncontrolled air space

MS Coast · May 26, 2022

DylanAustin said:
I was trying to increase the height to 400 and it says laanc isn’t available in uncontrolled air space

Yes, I'm seeing the same result. Very strange. The FAA SUAS facility map shows it with LAANC available up to 400', too.
You may have discovered a bug.

ArcGIS Web Application

faa.maps.arcgis.com

JimWest · May 27, 2022

It is definitely controlled airspace. But try using a different LAANC provider. I also usually use Aloft, but have Airmap on my phone also. I had no trouble getting authorization to fly in your spot when using Airmap.

REStewart · May 27, 2022

This is kind of strange. I just went to my mobile Aloft app and it walked me right through the steps for approval at 400' at the address you mentioned. (I did not enter the address per se but stuck a pin at that address.) I stopped at that point when it said I was eligible, etc. I'm in Michigan too and use Aloft for my LAANC work without issue. Only suggestion would be to make sure you have the latest Aloft.

twickers14 · May 27, 2022

I know I am in the UK but was in Florida a couple of weeks ago and got LAANC BUT had to do with 100ft in the controlled airspace I was in. Could that be the problem. Was using Aloft.

MS Coast · May 27, 2022

This looks like a bug in Aloft. I requested LAANC clearance using Airspacelink and got immediate approval.

Airspacelink is a free web-based LAANC provider. You can set up an account for their Airhub Launch service for pilots and make LAANC requests on the web.

MS Coast · May 27, 2022

@DylanAustin, I've reported the problem to Aloft. You might want to submit another report. You can send an email directly to [email protected]. They might be more responsive if they get multiple reports.

MS Coast · May 27, 2022

@DylanAustin, Aloft tech support responded and said that they were seeing no issues. I've just had a look and your address and other locations nearby are showing"Eligible for Auto-Approval" rather than "LAANC not available."

There was certainly some sort of transient issue with Aloft earlier that didn't happen on Airspacelink.

Arnold LeVine · May 27, 2022

Went to Airspacelink to sign up, got this message:
We're sorry, something went wrong when attempting to sign up.
I'll try again tomorrow.

MS Coast · May 28, 2022

Arnold LeVine said:
Went to Airspacelink to sign up, got this message:
We're sorry, something went wrong when attempting to sign up.
I'll try again tomorrow.

You might try restarting your browser. And if that doesn't work, clear the cache.

Arnold LeVine · May 28, 2022

Or, I could remember that I signed up for it a few years ago and haven't used it since. So it just said error, instead of that I already had an account. DUH!