app not loading

Halfinga · 2025-08-25T01:22:24-0400

hey all looking for some insight i recently up graded my phone and now when i try and download and upload the dji fly app on to my new phone it keeps coming up saying it is incompatible.
any thoughts, suggestions ?

Andy

GadgetGuy · 2025-08-25T02:13:31-0400

Need more information.
1. What new phone model have you upgraded to, and from what model did you upgrade?
2. From where are you getting the Fly app?

Halfinga · 2025-08-25T02:18:12-0400

oppo reno10 5g to a oppo reno 13 5 g

from the dji web site

GadgetGuy · 2025-08-25T02:28:28-0400

So, it's Android and you have downloaded the latest Fly version from DJI.
Your new phone, for whatever reason, may not be compatible with the newest Fly version. What Android version is your newest phone on?
I assume the Fly app on your older phone still works?
Do you still have it?
Any way to copy the version of the Fly app on your older phone to the new phone to see if that works? On iPhones, when upgrading, it copies the version on the prior device, rather than forcing you into downloading a newer version.

Also, what drone?
Have you also updated the FW on the drone to the latest FW?
The older FW on the drone may not compatible with the newest Fly version.

Halfinga · 2025-08-25T02:33:59-0400

sorry yeah android mini 4 pro everything is up to date have reinstalled app several times. So not sure what is left to do, i really dont want to buy a older model phone and the remote with the screen is not an option either.

GadgetGuy · 2025-08-25T02:36:35-0400

Halfinga said:
sorry yeah android mini 4 pro everything is up to date have reinstalled app several times. So not sure what is left to do, i really dont want to buy a older model phone and the remote with the screen is not an option either.

Check the steps above that I edited before your reply.
It most likely is the Android version on the new phone, if it is not yet supported.

BossBob · 2025-08-25T02:41:43-0400

Isn’t there a developer option or similar that you have to allow on Android. I’ve been on Apple devices for so long but I remember when I was using Samsung the was a box to tick/untick.