Can’t calibrate compass

[Thomas B]

Well I hung my MP in a tree in my backyard. When I returned from getting a ladder it had fallen about 45’ into the grass. The only visible damage was a small nick in one prop. I have talked to DJI support and reset the gyros as suggested. No luck. When I go into compass settings to calibrate I can see that only one compass (#2, the one you set by holding the bird level sand rotating it) is on. When I attempt to calibrate #1, which shows to be not working (holding the bird nose down and rotating it nothing happens but warning flasher colors. After multiple attempts I gave up

Any more ideas

I have DJI Care...is it time?

 

[Former Member]

Does it show compass disconnected in your sensors state in DJI Go 4? If so, send it in.

 

[Thomas B]

It shows two compasses and one not nbeing used... I’ll call them again tomorrow

 

[Former Member]

Can you explain what you mean by "one not being used." It should be green, orange, red or disconnected.