Chat Desk

[Sndflea]

My Mavic was damaged in shipment. I submitted a request for a RMA through the Chat Desk but never received any follow up. I resubmitted online and through email. Been a couple of days and still no follow up from CS. I wanted to make an inquiry through the Chat Desk but can't remember how I got there. Can anyone provide directions?

Thanks

 

[msinger]

You can contact DJI support via chat here.

 

[Sndflea]

You can contact DJI support via chat here.

Thank You. When I click on the on-line support I get a message stating it is unavailable at this time. Do you know their hours?

 

[msinger]

I don't know the hours for their chat support. Their website only shows their business hours for phone support.