Confused...Mavic Air compatibility with CrystalSky

[WI...Tom]

Hi All...I just signed up today.
I have owned a Mavic Air for over a year now.
Got this reply from DJI
I'm confused because others on this forum have made the CrystalSky work with the Mavic Air ...please help...thank you.


Thank you for contacting DJI Technical Support.

I appreciate your interest in our products.

I regret to inform you that the CrystalSky is not compatible with Mavic Air.

To see the devices that are compatible with CrystalSky, check the screenshot below:





Reference: DJI CrystalSky - Created for Aerial Imaging - DJI.

Please let me know if you have any further questions.

Thank you for choosing DJI, and have a great day!
Best Regards,
Marvs
DJI Technical Support
Website: DJI Support – Here for You – DJI
Youtube: DJI Tutorials

 

[DanMan32]

Might have to do with the Go version natively available with the CS. You can side-load Play and update Go that way, or side-load Go itself. Eventually that might not work since CS has an older Android OS.

 

[Keule]

I'm confused because others on this forum have made the CrystalSky work with the Mavic Air ...please help..

Just connect to CS to your remote controller. Launch GO 4, that's it.
Maybe update GO4 to the most current version of the CS which is 4.3.16.

 

[torsen]

I use a 7.85 CS with my Air, works fine.

 

[WI...Tom]

Might have to do with the Go version natively available with the CS. You can side-load Play and update Go that way, or side-load Go itself. Eventually that might not work since CS has an older Android OS.

Thanks DanMan32, I never side-loaded before. Under the specs for the CrystalSky, DJI doen't list what Android version. I have Android 7 on my Samsung G6 and seems to work well.

 

[WI...Tom]

Just connect to CS to your remote controller. Launch GO 4, that's it.
Maybe update GO4 to the most current version of the CS which is 4.3.16.

Thanks Keule, Sounds so simple, I just don't understand why DJI says not compatible.

 

[WI...Tom]

I use a 7.85 CS with my Air, works fine.

Very encouraging...thanks Torsen.
Is this all I need to make the CrystalSky 7.85 work with the Mavic Air?

18.04US $ |Remote Controller Bracket for CrystalSky Monitor Holder Front View Mounting for DJI Mavic Pro Spark Mavic Air Drone|Drone Accessories Kits| - AliExpress

Smarter Shopping, Better Living! Aliexpress.com

www.aliexpress.com

 

[crlmjohnson]

Hi All...I just signed up today.
I have owned a Mavic Air for over a year now.
Got this reply from DJI
I'm confused because others on this forum have made the CrystalSky work with the Mavic Air ...please help...thank you.


Thank you for contacting DJI Technical Support.

I appreciate your interest in our products.

I regret to inform you that the CrystalSky is not compatible with Mavic Air.

To see the devices that are compatible with CrystalSky, check the screenshot below:

View attachment 85381



Reference: DJI CrystalSky - Created for Aerial Imaging - DJI.

Please let me know if you have any further questions.

Thank you for choosing DJI, and have a great day!
Best Regards,
Marvs
DJI Technical Support
Website: DJI Support – Here for You – DJI
Youtube: DJI Tutorials

I own a mavic and ultra bright crystal sky

 

[crlmjohnson]

Thanks Keule, Sounds so simple, I just don't understand why DJI says not compatible.

Out of the box....no

But after you do the update, yes

 

[WI...Tom]

I own a mavic and ultra bright crystal sky

Hi crlmjohnson,
Good to hear you have the UltraBright CS, that's the one I would like...$$$$
How did you mount it to the Mavic Air controller?
Oh was it easy to update?

 

[Keule]

I am using a 3D printed base and the DJI mount for an Inspire 2 RC (link)

It looks like this:

 

[WI...Tom]

I am using a 3D printed base and the DJI mount for an Inspire 2 RC (link)

It looks like this:

View attachment 85463

Nice set-up! You make the base yourself?
I have this base, the clamp part spreads out from 4 1/2" - 7 1/2".

 

[Keule]

You make the base yourself?

Yes, i do.

 

[WI...Tom]

Yes, i do.

Nice! You sell them?

 

[silverdragon]

I use the mavic air everyday with the CS. It works no different than the Mavic 2 Zoom, Spark and the Autel Evo...

 

[Keule]

You sell them?

No, but you can have the .STL and print the base on your own. If you have no access to a 3D printer, you can use an online 3D print service like Online 3D Printing Service | i.materialise

 

[WI...Tom]

I use the mavic air everyday with the CS. It works no different than the Mavic 2 Zoom, Spark and the Autel Evo...

Thanks for the info silverdragon,
Wow you have quite the squadron of drones.

 

[WI...Tom]

No, but you can have the .STL and print the base on your own. If you have no access to a 3D printer, you can use an online 3D print service like Online 3D Printing Service | i.materialise

Thanks Keule for pointing out the online 3D printing service.
Now I'm wondering if there will be a Black Friday or Cyber Monday CrystalSky $deal$

 

[crlmjohnson]

this is what I am using on my Mavic Air and mavic pro 2 drones.
and yes the update was easy. do all of the updates and firmware updates.
if you have any issues with the DJI Assistance (software) updates or firmware updates, then direct connect the drone to a usb port on your computer, before starting the software. follow the prompts and you will be ok.

 

[WI...Tom]

View attachment 85472

this is what I am using on my Mavic Air and mavic pro 2 drones.
and yes the update was easy. do all of the updates and firmware updates.
if you have any issues with the DJI Assistance (software) updates or firmware updates, then direct connect the drone to a usb port on your computer, before starting the software. follow the prompts and you will be ok.

Thank you crlmjohnson for your information.
Looks like a strong monitor mount.