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- May 22, 2017
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- Age
- 40
I recently crashed my Mavic and was receiving repeated gimbal errors that a gimbal calibration would not fix. Furthermore, the gimbal clamp hasn't fit since and the body of the gimbal seems to now be hanging lower, I've attached a link to some pictures but the gimbal clamp also no longer fits. There appear to be some rubber supports that now extend further out and a small hook that I'm not sure the gimbal sat above prior to the crash.
I have Care Refresh and intended to send it back but support asked me to run a IMU Calibration and then another gimbal calibration. To my surprise, running both cleared the error message. It doesn't seem to be affecting video quality.
That being said, it doesn't fix the problem that something seems to be wrong with the gimbal. Am I crazy to think that a) this is a problem b) I should be able to send the Mavic back under Care Refresh?
Thanks in advance.
I have Care Refresh and intended to send it back but support asked me to run a IMU Calibration and then another gimbal calibration. To my surprise, running both cleared the error message. It doesn't seem to be affecting video quality.
That being said, it doesn't fix the problem that something seems to be wrong with the gimbal. Am I crazy to think that a) this is a problem b) I should be able to send the Mavic back under Care Refresh?
Thanks in advance.