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Dji assissitant 2

Did you download the installer.
 
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Ok well it’s been so long since I did it and I use a iMac so think we might need a member that uses Windows to chime in.
 
Thank you anyway..
Someone will come along and know..
?
If nothing else when I have had similar issues I have went in,deleted
then reinstalled.
I do that everytime I update the app. Habit.
 
I loaded DJI assistant on windows pc. That part was easy. Had to update new SC. Had good set of instructions from Zeus. Main things were to keep WiFi off and delete all other files from SC before starting.
 
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Whatever device you're plugging into your PC has to be switched on for DJI Assistant 2 to recognize it. Can you confirm that you're doing this?
Bingo forgot that ?
 
Possibly a bad cord. ?‍♂️
I’d still delete and reinstall the assistant before I tried anything
else.
 
I’ll delete and reinstall..
Thank you
It won’t hurt. I have had it to work with other programs. And being
no one else is chiming in yet ?
But it is Christmas Eve .??
 
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You can verify the cable by noting if new storage devices appear when the AC is turned on and connected to the PC without Assistant running.

After verifying that, try running Assistant as administrator.

Check Device Manager for anything showing missing driver or malfunctioning driver. If anything shows up that doesn't appear with AC disconnected, try manually selecting to update driver.
 
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