Had the same problems when bought, but it definately matters how you pack and unpack. Put the controller first(sticks facing corner of the middle wall) then put the drone(camera should face the bottom and antennas should face the middle wall as well). Then pack ur batteries to the side pockets and ure good to go. When unpacking, just take out the drone first. Works great for me. Also then you have space under the controller pocket(for extra battery, or whatever fits in). Hope this will help