DJI fly app crashing

rcmatmat · May 23, 2020

My fly app seems to work fine apart from when I want to open album for editing it crashes and returns to home screen I've tried uninstalling app and re installing but keeps doing the same any help plz

InvisibleName · May 23, 2020

I can’t help, but it might be a good idea to say if it’s iOS or Android

rcmatmat · May 23, 2020

Sorry on android

InvisibleName said:
I can’t help, but it might be a good idea to say if it’s iOS or Android

Aytek80 · May 31, 2020

Mine just started doing that too.. Im a newbie and haven't done anything really.. But i cant open the album at all.. When i go in the album it stays two secs most then crashes... Mine is android as well by the way.. Huawei p30 lite

rcmatmat · May 31, 2020

Aytek80 said:
Mine just started doing that too.. Im a newbie and haven't done anything really.. But i cant open the album at all.. When i go in the album it stays two secs most then crashes... Mine is android as well by the way.. Huawei p30 lite

I contacted DJI and they sent me a link to re install from the link mine works fine now.

Geoyoung · Jun 7, 2020

Hello, I have exactly the same problem with my Huawei p30 pro. Could you please share the link? Thanks

rcmatmat · Jun 7, 2020

Sorry I deleted the email

Geoyoung said:
Hello, I have exactly the same problem with my Huawei p30 pro. Could you please share the link? Thanks

Geoyoung · Jun 7, 2020

Thanks for your swift reply! I have contacted as well support and I am waiting for their reply!

rcmatmat · Jun 7, 2020

Yeah usually takes a few days hope you get sorted

Geoyoung said:
Thanks for your swift reply! I have contacted as well support and I am waiting for their reply!

HoosierFlyer · Jun 7, 2020

They probably had you install the latest version. Search around for the newest version and side load it.

Geoyoung · Jun 8, 2020

Thanks for the advice! Unfortunately I cannot find a newer version. I guess I would have to wait...

Baz85 · Jan 17, 2021

Geoyoung said:
Thanks for the advice! Unfortunately I cannot find a newer version. I guess I would have to wait...

Hi geoyoung I'm having the same problem as you all here you wouldn't happen to have had the link sent to you or anyone else please thanks in advance
Baz

Boyce555 · Jan 23, 2021

I was getting app crashes when i was flying with the new attitude indicator open in the bottom left corner! ? if i didnt have it open all fine!? So i uninstall the fly app deleted any apk files left over. Reinstalled from the link below and refreshed the controller software. All seems fine now.

DJI Fly - Download Center - DJI

At the DJI Download Center, learn and downloadDJI Fly

www.dji.com

Gouldie · Aug 7, 2021

I have MA2 + Huawei T5 Tab, GJI Fly app crashes regularly and screen freezes.....can RTH but blind...any thoughts please.....Len

Yaros · Sep 22, 2021

That's a bug.
1. Delete your current DJI Fly app
2. Download DJI Fly version 1.4.4 by clicking here
3. Log Into your DJI Account in the app again
4. Change the settings in the three dots menu because they will reset after re-installing
5. Go to photo mode and in three dots settings disable auto sync HD photo

That's it!

Biggy · Oct 8, 2021

rcmatmat said:
My fly app seems to work fine apart from when I want to open album for editing it crashes and returns to home screen I've tried uninstalling app and re installing but keeps doing the same any help plz

Had the same issue... I tried uninstalling the app, reinstalling latest version (v1.4.8), no success. Tried also installing previous version of the app (v1.4.4.), no success. Tried deleting data, cache, still no success.
What finally worked for me was accessing files in the DJI Fly folder (via connecting my phone to PC, backing up all contents) and deleting all videos (path: \DJI\dji.go.v5\DJI FLY\Video\OriginalFiles\Video). Probably some video file was corrupted and that's what was causing the album to crash and return to DJI Fly home screen. I re-uploaded some backed-up videos in the DJI Fly folder and I could access and watch them in the app without album crashing.

DJI Mini 2 - Fly More combo
Honor 20 Pro