DJI go 4 app won't connect!

[VMImaging]

Got my drone this morning and the DJI go 4 application will not connect! When I try to log in it says "Sign in failed. Check your network connection." I have tried uninstalling application, tried it from multiple devices... it just won't connect! Any ideas?

 

[DBSAM]

Same problem for me...

Sent from my LG-H810 using MavicPilots mobile app

 

[Hackergal]

Hi there, same here must be a server issue, I saw a post from someone who had logged out and now cannot get back in.

 

[running925]

My new Mavic arrived today & i'm having the same issue. Got it all charged up, turned on, and connected without any issues. However when the first time flight registration window popped up in the app and wanted you to sign in or register, it says that the connection to the server has failed. Been trying for a couple hours now & no luck.

 

[mole]

Having the same issue, guess it's a server side issue - try again later I guess!

 

[Signal]

Same here. Will try again tomorrow.

 

[josh610c]

ahhhh!!! same issue for me here! server must be down this is upsetting as i just opened the drone today!!!

 

[mole]

..... And I'm in!

 

[VMImaging]

I'm so bummed out thanks for the tech support guys glad it's not just me!


Sent from my iPhone using MavicPilots

 

[DBSAM]

I am in too...

Sent from my LG-H810 using MavicPilots mobile app

 

[Junk5381]

What's the fix for this? Happening to me too!!

 

[msinger]

If you're still experiencing this issue then, try restarting your mobile device.

 

[Junk5381]

Tried restarting, relaunched the app too an I'm still stuck. Im using an iPhone 6, is that the problem?

 

[peros550]

I also faced similar problems on iPhone 6s with DJI Go 4. Only a reboot would help. Restarting the app didn't help. I am not sure, but I think the problem only showed if in my previous session of Go app I was trying to browse recorded videos. Very odd.


Sent from my iPad using MavicPilots

 

[MavicPilot]

Do you guys know if the DJI GO app uses a different set of servers v.s DJI GO 4? I tried launching my P3A (have not flown in about 7 months..) and it would not let me login no matter what. iOS 9.x or iOS 10.x: so two different devices.

I still had fun flying it without a display, but been awhile since I have flown the P3a since getting the MP and Spark.