DJI MAVIC Issues

RichieFromBoston · Jan 21, 2017

Spent the morning fixing a gimbal that poped out of its bracket, now Im having this happen.
the mavic was flying irregularly due to the PROP GUARD setting somehow being set to ON, turned it off and its perfect, The drone was Vibrating you could see and hear it. all fixed.

Motley · Jan 21, 2017

How do we see the gimbal shaking? I am confused as to what the issue is here as you are showing the Mavic flying and cannot tell if the issue is that it is not hovering properly or what. You mention in the video that it will not stay in the air properly but it seems to be flying to me. Please provide some details as to what the issue is and we will be glad to help in any way we can. Also, FYI, some people have resolved some gimbal/camera issues by connecting the drone to a computer and using DJI Assistant 2 software to downgrade the firmware to a previous version and then upgrade again to latest. And DJI will have you do that as a step before sending it in so worth a try.

JLane · Jan 21, 2017

I've seen videos of Mavics doing this with the prop guard setting enabled. You didn't accidentally enable that, did you?

[EDIT] It looks and sounds to me like it's wobbling in the air, rather than hovering steadily. Is that what is happening?

moustic · Jan 21, 2017

Sounds like some gps issue to locate your bird, at least. I think you should return it, mentioning a localization problem. If you notice problems with gimble, let some written information for the support.

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F6Rider · Jan 21, 2017

If the prop cage selection is on it will drift around like this at times. Looks like it is 'Hunting' for the proper hover spot. Are the downward vision sensors on? And I would also suggest to return the bird to factory defaults and then restore the F/W and re-setup everything. If that doesn't fix the issue then go thru DJI, because that is what they will have you do as a first step. Good luck.

longrange · Jan 21, 2017

How did gimbal come out of bracket. Don't see that in your post. By your post it seems it took a while to get it back in. That means your mavic must have taken a hit for it to come out.

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m0j0 · Jan 21, 2017

Some basics that looks like a GPS issue. Possible compass calibration issue?

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Jenee · Jan 21, 2017

Perhaps it doesn't like being orange.

erkme73 · Jan 21, 2017

Did OP answer whether it was the prop guard option enabled? There were others who have posted similar videos, with the up/down motor revving, and when they disabled the prop guard option, all returned to normal. @RichieFromBoston can you confirm?

integlikewhoa · Jan 22, 2017

erkme73 said:
Did OP answer whether it was the prop guard option enabled? There were others who have posted similar videos, with the up/down motor revving, and when they disabled the prop guard option, all returned to normal. @RichieFromBoston can you confirm?

Where is that option located in the menus?

erkme73 · Jan 22, 2017

integlikewhoa said:
Where is that option located in the menus?

I don't know, and I can't seem to find it in go 4 app with it not connected. But here's a discussion on DJI forums about exactly this problem...

Strange mavic vibration/oscillation

Robbyg · Jan 22, 2017

Seeing as I am a few days from being united with my Mavic I am wondering what is the "Prop Guard Option"?

Rob

Bivalve · Jan 22, 2017

Never heard of it. Trolls.

JLane · Jan 22, 2017

Bivalve said:
Never heard of it. Trolls.

Here you go:

Attex · Jan 22, 2017

With the go4 app on android go to mc setting, go to bottom to advance setting and then bottom of that is enclosed propeller guard option.

erkme73 · Jan 22, 2017

Bivalve said:
Never heard of it. Trolls.

STOP THE PRESSES!!!
@Bivalve has never heard of it before. Ergo, it does not exist, and those that claim so, are all trolls!!

mike venziano · Jan 22, 2017

buildings crooked he needs new level

Bivalve · Jan 22, 2017

erkme73 said:
STOP THE PRESSES!!!
@Bivalve has never heard of it before. Ergo, it does not exist, and those that claim so, are all trolls!!

Yes.

Robbyg · Jan 22, 2017

JLane said:
Here you go:
View attachment 4737

Ok great, I never doubted it but what does it do and when is supposed to be turned on?
Is DJI planning on releasing a special Prop guard kit for the Mavic?

JLane · Jan 23, 2017

Robbyg said:
Ok great, I never doubted it but what does it do and when is supposed to be turned on?
Is DJI planning on releasing a special Prop guard kit for the Mavic?

It's actually a bit of a mystery

I don't think there's been any official documentation or statement about the feature. All we know is that when some users have turned it on (intentionally or accidentally) the Mavic wobbled horribly when hovering.