Can you put up a link to a video so we can see? I had some issues with video from my Mavic Pro looking terrible. It was all blurry, full of glare and glitchy and grainy in spots. I learned how to set the EV to get rid of the overexposure and glare. The rest turned out to be how I was uploading the videos and using dropbox for storing them. (Or me screwing something up in the uploads?)
Anyway I was using a card reader on my iohone and uploading to dropbox. Seemed very convenient and quite fast. But the video always sucked.
@Phantomrain.org and I pondered over what in the heck could be wrong with my M1P camera for weeks. I was almost to the point of selling my Platinum and saying to heck with this video stuff. Then I got an Imac and uploaded the video by putting the sd card in that and uploading to Youtube. Holy cow! The video is sharp, clear and generally much better for an amateur like me.
So to make a long story short, don’t assume it is always a problem with hardware when you have terrible video quality.
Mike