Download video

[Jez6640]

Hi
Could anyone tell me why my photos will download to my phone but my videos won't. Is it because I am recording on 4K or will this make no difference?

Many thanks

 

[Bunny Too]

Hi
Could anyone tell me why my photos will download to my phone but my videos won't. Is it because I am recording on 4K or will this make no difference?

Many thanks

check in the app if you have 'cache video while recording' enabled (in the camera menu (it should be enabled if you want the streamed video saved to your device.))
Regards,
-d.

 

[Jez6640]

Ah brilliant thanks will take a look. Fingers crossed

 

[Jez6640]

Hi
Just checked and it is enabled. Any other ideas [emoji362]

 

[cheekymonkeyman]

I can't download anything over 1080 over the air.... SD card to iPhone via lightening adaptor and it works a treat.

 

[Kilrah]

Videos do not "download" to the phone automatically, way too big. A local copy of the low resolution live view is stored in the video cache if enabled and you can see it in the app in editor->album.

Files up to 2.7k I believe can be downloaded over the air but it takes LONG. Better use a card reader.

 

[Jez6640]

Ok many thanks [emoji106]