Dust inside the lens

[TPM]

Hello,
I post a message because I have a big problem with the lens. I have some dust inside the lens and on my picture/video you can see a defect. To show you I post some pictures. Do you have an idea to fix it ? Do you thing "DJI care refresh" covers my problem ?
Thank you.

 

[Mossiback]

I would think this would be a valid warranty claim, providing it is still under warranty.

 

[53-63-6f-74-74]

If not under warranty the camera lens pieces are only about $20-30 and it's not difficult to do the fix yourself.

 

[GregD]

You can also fix our current images in post processing. Most editing software has the ability to remove spots.

 

[Former Member]

If not under warranty the camera lens pieces are only about $20-30 and it's not difficult to do the fix yourself.

Are you sure???? lol

 

[Former Member]

As @Mossiback said, if you havent breached the terms of your warranty, then it would be a claim if you bought the drone from an authorized dealer less than 6 months ago. If not, then a Refresh would be a good solution.

 

[53-63-6f-74-74]

Are you sure???? lol

The lenses are only $20-30, so yes. I'm sure.

 

[Former Member]

The lenses are only $20-30, so yes. I'm sure.

Good price but have you tried installing one? Did you find it difficult or easy?

 

[53-63-6f-74-74]

Good price but have you tried installing one? Did you find it difficult or easy?

No I have not had to replace one, but I've seen the process done in multiple videos and it certainly something that that can be done reasonably quickly by someone who is inclined to do it. It's just a few tiny screws and a small cable.

 

[Former Member]

No I have not had to replace one, but I've seen the process done in multiple videos and it certainly something that that can be done reasonably quickly by someone who is inclined to do it. It's just a few tiny screws and a small cable.

I see. No disrespect intended, but I once saw a video on Youtube about how to stain your deck. The guy did his in 2 hours. Easy, right? Early one summer day, I ran to the Home Depot at 6am, got everything he said I needed. Made a few more trips back to the Home Depot.

Fast forward 2 months, and I was still sanding the deck. My wife told me I better get it done before the winter comes.

Moral of the story, never judge your own abilities by what you see on Youtube. I have replaced hundreds of these, and it is really not an easy task, and you risk breaking your LVDS cable or stripping the screws on the lens. Then you will have to dremel it out. Dont ask me how I know.

 

[53-63-6f-74-74]

I see. No disrespect intended, but I once saw a video on Youtube about how to stain your deck. The guy did his in 2 hours. Easy, right? Early one summer day, I ran to the Home Depot at 6am, got everything he said I needed. Made a few more trips back to the Home Depot.

Fast forward 2 months, and I was still sanding the deck. My wife told me I better get it done before the winter comes.

Moral of the story, never judge your own abilities by what you see on Youtube. I have replaced hundreds of these, and it is really not an easy task, and you risk breaking your LVDS cable or stripping the screws on the lens. Then you will have to dremel it out. Dont ask me how I know.

Of course there's always risk but you have to start somewhere if you want to learn. A lot of us enjoy learning how to work on our own stuff. At the very least you'll get another customer when it all goes south. There's a pun right there.

 

[Former Member]

Of course there's always risk but you have to start somewhere if you want to learn. A lot of us enjoy learning how to work on our own stuff. At the very least you'll get another customer when it all goes south. There's a pun right there.

Youre right. As long as one goes into it with eyes wide open, then they know the risks.

"Goes South" very funny!

 

[Peter Hughes]

I see. No disrespect intended, but I once saw a video on Youtube about how to stain your deck. The guy did his in 2 hours. Easy, right? Early one summer day, I ran to the Home Depot at 6am, got everything he said I needed. Made a few more trips back to the Home Depot.

Fast forward 2 months, and I was still sanding the deck. My wife told me I better get it done before the winter comes.

Moral of the story, never judge your own abilities by what you see on Youtube. I have replaced hundreds of these, and it is really not an easy task, and you risk breaking your LVDS cable or stripping the screws on the lens. Then you will have to dremel it out. Dont ask me how I know.

Totally agree with that moral & I’ve learned it over many, many bitter, disappointing times.

 

[Former Member]

Totally agree with that moral & I’ve learned it over many, many bitter, disappointing times.

Whenever I forget it, my wife kindly reminds me with one word: Youtube

That will usually stop my new project dead in its tracks.

 

[Peter Hughes]

Whenever I forget it, my wife kindly reminds me with one word: Youtube

That will usually stop my new project dead in its tracks.

I usually get a loud “Tut” the trick is to understand it and take the hint.

 

[Former Member]

I usually get a loud “Tut” the trick is to understand it and take the hint.

Good advice. Your wifes tactic is subtle yet effective.

 

[TPM]

Ok thank you very much for your answers. My warranty is over but I have "DJI care refresh" until the 4th february. I'm going to contact DJI support and try to obtain a fixing with the "DJI care refresh".
I have already seen the tutorial on Youtube to change the lens. If my contact with DJI doesn't work I will try to change it by myself. I find the price of the lens is surprising (20-30$). it's cheap .