Lens alignment issues Air 3S

[J-B]

I just got an Air 3S and sadly it has a faulty 24mm lens.
The top right corner is always out of focus.
This clearly is a decentered/defective lens. Only that corner is very soft/out of focus.

The 70mm does great.

Since I'm leaving on a big trip in just a few days I don't have the possibility to get it exchanged for a new one in time.
So my options are returning it for a refund and use my old Mavic 2 pro or try to get it fixed through DJI care refresh after the trip.
Very annoying.

For the people that also own the Air 3S already: how's the across the frame sharpness of your 24mm lens?

 

[waynorth]

Could you post a full-size example photo, it would be interesting to see, and compare with other photos from the Air 3s.

 

[davidarmenb]

Very concerning and unfortunate!

 

[Chris Baish]

I just got an Air 3S and sadly it has a faulty 24mm lens.
The top right corner is always out of focus.
This clearly is a decentered/defective lens. Only that corner is very soft/out of focus.

The 70mm does great.

Since I'm leaving on a big trip in just a few days I don't have the possibility to get it exchanged for a new one in time.
So my options are returning it for a refund and use my old Mavic 2 pro or try to get it fixed through DJI care refresh after the trip.
Very annoying.

For the people that also own the Air 3S already: how's the across the frame sharpness of your 24mm lens?

I got out for a first flight with mine yesterday. Both 24mm and 70mm are in good order. Very crisp and no distortion (another worry with DJI wide angle lenses). Very pleased with the results and thankful I don't have to send it back. I've had a 50/50 hit rate with out-of-the box issues from DJI over the last 6 or 7 years so I'm pleased this is a keeper.

 

[J-B]

Update:
I've been travelling past month.
I decided to return my AIR 3S for a replacement. Hopefully the new one will be better because I found it too annoying to always having to deal with one soft corner.

 

[J-B]

I just tested my replacement Air 3S... and the wide angle lens on this copy is even worse than the first one.

So very annoying to having to deal with these kind of lotteries and complete lack of quality control.