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Factory reset?

Re dji mavic air 2 , is there a way to factory reset drone and controller, due to this gimbo error that prevents me from flying. I've tried reinstall of all firmware drone and controller and I still have same issue ,this drone has never had a crash but was stored for over a year . Worked great before storage.
This is what I found, hopefully it helps
 
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Plug the drone into your computer.
Start the assistant 2 software'
Select "Firmware update"
Select "restore factory Defaults"
FROM THE APP
Power on your equip.
Launch the app.
Go to Settings
Select system
Choose reset options
Select "Erase all Data" ---Follow the prompts.
 

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