I can assure you there is nothing nefarious here. This isn't a money maker in any way shape or form. In fact, if someone were to come to me and said "Look, let's damage the Company reputation and force our customers to ship their drones back to us (while the rest of the Company is working extra hard trying to make sure drones going out the door *don't* come back) by removing a simple feature they could do themselves and now require us to do it and we can charge a fee; we can make money on that! The shop is already stacked high with drones coming in for all sorts of ridiculous reasons that we can't get to, let's add on top of that pile by disabling the sensor calibration." That person would be fired and can go work for Autel and pull that sort of nonsense over there.
If that is the truth then why did they disable it because there was no problem with Mini3/pro and other drones before. I talked with them and they said there will be fees applied if the drone is out of warranty or they find out it will be a pilot error. That for me it is an opportunity to make us more dependent on themI can assure you there is nothing nefarious here. This isn't a money maker in any way shape or form. In fact, if someone were to come to me and said "Look, let's damage the Company reputation and force our customers to ship their drones back to us (while the rest of the Company is working extra hard trying to make sure drones going out the door *don't* come back) by removing a simple feature they could do themselves and now require us to do it and we can charge a fee; we can make money on that! The shop is already stacked high with drones coming in for all sorts of ridiculous reasons that we can't get to, let's add on top of that pile by disabling the sensor calibration." That person would be fired and can go work for Autel and pull that sort of nonsense over there.
I don't know why they did it, you'll have to ask DJI but I know what it isn't. If they wanted to make us dependent on them, they would force you to send in your drone to upgrade your software to get new features and charge you $100.
I asked already and the answer is for safety reasons that is all they can say which sounds ridiculous to me. Was not a concern before and suddenly it is now. This is what makes me more suspicious.
I know that now is automatic but if you want to change any of the sensors you have to send the drone to them for a recalibration. They won't let you do any repairs by yourself even if the drone is out of warranty and you have the knowledge of how to fix it. This bothers me the most. They monopolized every aspect.
Well, it is sad for them but this is happening when you try to monopolize everything and not let others grow with you.
What other companies repair products for free after they're out of warranty? What other companies repair products that were damaged by the user without a charge?
The company is called ME. I want to do the repairs. And yes they force me to do something which was not enforced before. Read my first post.
I did read your first post. Different issue. I was responding to the suggestion that services should be free for damaged or out of warranty products.
Hi @MS Coast ...I think that is the point that @Georgerom is that one used to be able to do the calibration, and now that choice has been taken away and he does have to send it to dji to take care of it....John Deere has recently lost court cases referred to as "right to repair". They were forcing farmers to have diagnosis and repair work done by Deere only. Guys needed diagnostic tools only owned by Deere, not available to the public, and the repairs needed calibration that could only be done by Deere techs, with Deere specific instruments, that, again, were not available to the general public.
