Gimbal disconnected on DJI replacement Mavic Pro

[Is1971de]

I wonder if anyone has any advice before I ask dji for another replacement mavic, my original mavic suddenly stopped working and always shows gimbal disconnected. Dji replacement showed the same error when I tried to fly it the first time but the first time I tried it once I was home it worked again? Today I actually managed to fly the drone the first time and it was fun but as soon as I changed the battery it shows the gimbal disconnected error again and even powering down and wait does not help. I’m going to Iceland in 2 weeks and I need a reliable drone. It’s very frustrating any help is greatly appreciated. No the drone did not crash since it has been replaced.

 

[james_mav]

I wonder if anyone has any advice before I ask dji for another replacement mavic, my original mavic suddenly stopped working and always shows gimbal disconnected. Dji replacement showed the same error when I tried to fly it the first time but the first time I tried it once I was home it worked again? Today I actually managed to fly the drone the first time and it was fun but as soon as I changed the battery it shows the gimbal disconnected error again and even powering down and wait does not help. I’m going to Iceland in 2 weeks and I need a reliable drone. It’s very frustrating any help is greatly appreciated. No the drone did not crash since it has been replaced.

Are you using an iphone 7?

 

[Is1971de]

I’m using an iPhone 5s actually and latest dji go app and mavic is running 1.04.0000

 

[Path Finder]

The more I read this site the more I wonder how we all "put up with" this sort of thing. . . .(I guess "protesting" by not flying the Mavic would not do any good. . . .)

 

[Randy]

The more I read this site the more I wonder how we all "put up with" this sort of thing. . . .(I guess "protesting" by not flying the Mavic would not do any good. . . .)

A friend of mine that I encouraged to buy one had the same problem , he solved it by using a lightning cable-to-USB port on the controller instead of the one that goes from the phone to the micro USB Port on the side of the controller.