- Joined
- Feb 13, 2017
- Messages
- 33
- Reactions
- 6
- Age
- 38
I sent my MP back to DJI for horizon tilt issues, they replaced the gimbal arm under warranty, ran some tests and said its working fine now.
This is the first time i am flying it after getting my drone back from DJI.
I was moving it around to make sure that the issues i had before weren't there anymore after the repairs. And there they were! check out how the horizon tilt went from level to crazy side ways but just moving the drone around.
Speechless. Yes the first repair was covered under warranty, but I had to pay to have it shipped back to them, not mentioning the hassle of running to the post office.
Now my guess is that they would have me shipped it back to them AGAIN and I guess I have to pay for the shipping AGAIN, that is gonna be about 140SGD = 100USD in total for something that is not my fault in any way. How's that fair to customers?
Where is the quality from DJI????
This is the first time i am flying it after getting my drone back from DJI.
I was moving it around to make sure that the issues i had before weren't there anymore after the repairs. And there they were! check out how the horizon tilt went from level to crazy side ways but just moving the drone around.
Speechless. Yes the first repair was covered under warranty, but I had to pay to have it shipped back to them, not mentioning the hassle of running to the post office.
Now my guess is that they would have me shipped it back to them AGAIN and I guess I have to pay for the shipping AGAIN, that is gonna be about 140SGD = 100USD in total for something that is not my fault in any way. How's that fair to customers?
Where is the quality from DJI????