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Help - Smart controller black screen

JackM

New Member
Joined
May 22, 2020
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Location
Scotland
Hello,

Wondering if anyone can help I have a smart controller that will charge and turn on but the screen stays completely black. It was working and connecting fine and hasn't been dropped or anything since last use, also have left overnight for charge.

Tried to reset by holding in power button for 10 seconds and also the button combination for factory reset, both to no avail. Connecting to a mac with dji assistant 2 also does not work. Couldn't find any threads with the same issue but hoping someone has a solution before contacting DJI.

Thanks in advance,

Jack
 

TampaTC

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Mar 21, 2019
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When you have it connected to the charger do the 4 led lights blink in secession rabidly?

If you just press and release the power button do the 4 leds light?

When you hold the power button for a second and release do the 4 leds light up and remain on?