Litchi flights MIA??

[royster]

I went to Litchi hub yesterday to modify one of my previous flights & my page is blank, all of my 10 or so flights are missing!
All my flights are still on my Nividia shield (P3A) & my Acer 7" tablet (Mavic pro) so I can still fly them, but any idea what happened to my Hub flights?
thanks

 

[kissmybrass]

I went to Litchi hub yesterday to modify one of my previous flights & my page is blank, all of my 10 or so flights are missing!
All my flights are still on my Nividia shield (P3A) & my Acer 7" tablet (Mavic pro) so I can still fly them, but any idea what happened to my Hub flights?
thanks

what did litchi customer service say? did you email them or call?

 

[Gmarshack]

what did litchi customer service say? did you email them or call?

Be sure you logged in the same way. Did you log in using Facebook once, then log in using email?

 

[royster]

I logged in to Litchi hub, , few months ago & haven;t had to log in again,
I just checked & I am logged in , but, I will log out/in see what happens
R

 

[Gmarshack]

I logged in to Litchi hub, , few months ago & haven;t had to log in again,
I just checked & I am logged in , but, I will log out/in see what happens
R

Did you by chance save your output files that work with google earth.

 

[royster]

Well, I logged in & out a couple of times, & suddenly everything cam back!! Glitch at my end, I don't know but al is well. By the way, I didn't contact Litchi as I could not find an email for them

 

[kissmybrass]

there is no customer service email for litchi. i am told you can contact them on face book,,,, which does me no good as i dont use face book. i was being facetious when i asked if you emailed them. there is not a way to do it i am aware of. no response on this forum either,,, yet! complaints,,, what complaints!

 

[royster]

Not a Facebook user either, Well, now I;m disappointed in Litchi, in not having an easy way to access them with questions

 

[kissmybrass]

Not a Facebook user either, Well, now I;m disappointed in Litchi, in not having an easy way to access them with questions

i am hoping if i keep plugging away at this ill figure out how to get to some one who cares. i like the software i just think it is unacceptable to not be accountable for any of the problems that come up. free market capitalism would see a opening for another player here! not sure how to make a post to that effect though. happy flying!

 

[Mike Etian]

Their support email is at the top of the Litchi user guide, could not be easier to find (Help - Litchi)

 

[kissmybrass]

Their support email is at the top of the Litchi user guide, could not be easier to find (Help - Litchi)

if that support email worked i wouldn't be complaining. have you sent a email to support and received a reply? i did just try again maybe it will work now? i doubt it seems like a intentional thing to me. complaints? what complaints.