I'm somewhat new pilot and have not had any issues or crashes with my Mavic 2 Pro. Until now. This morning I was taking some pictures of sunrise in my backyard, drone hovering at about 90m above me. I had two controllers connected to the AC, Smart Controller as a primary controller, and the "regular" controlled with iPad as a secondary controller.
Suddenly my Smart Controller lost the connection to AC. The secondary controller lost only the video feed connection. While I rebooted the primary controller, my partner was able to control the drone with the secondary controller. After the reboot the primary controller re-connected, and I was able to take over the control again & fly the AC safely back home.
I'd like to know what caused the disconnection. How do I do that? Which logs would have information about what happened? Should I contact DJI & ask them to analyze this?
Suddenly my Smart Controller lost the connection to AC. The secondary controller lost only the video feed connection. While I rebooted the primary controller, my partner was able to control the drone with the secondary controller. After the reboot the primary controller re-connected, and I was able to take over the control again & fly the AC safely back home.
I'd like to know what caused the disconnection. How do I do that? Which logs would have information about what happened? Should I contact DJI & ask them to analyze this?