DJI finally got my crashed Mavic 3 Cine SSD footage back to me today literally took them about a month but they did it so that's a good thing. I had to send them one of my Sandisk SSD drives for them to put the footage on but not a BIG deal. Refunded me my money and got my footage DJI followed through and did right by me so that's a positive for them in my books.