Mavic Air 1 flight issues

[yoitspjo]

Hi everyone,

My company has a Mavic Air that we've been using for at least three years, and that has worked relatively well. The main issue that we've run into is that after takeoff sometimes the drone will disconnect from GPS services and begin to fly itself around. It got especially bad last Friday when we lost control while flying it in an indoor college gymnasium. We successfully got liftoff and had good control over it, except for a few moments where the drone would jerk itself in random directions. When we tried to land it the drone completely ignored the command and stayed at the same elevation making the same jerking movements, except we could counteract these movements less and less. Eventually we completely lost control of the drone, where it crashed headfirst into a set of bleachers about 3m above the ground. Luckily the damages caused were repairable, but we have no clue what the problem here is. Could the problem be metal interference? If anyone could help that would be greatly appreciated. Thanks!

 

[Meta4]

The main issue that we've run into is that after takeoff sometimes the drone will disconnect from GPS services and begin to fly itself around.

If you are outdoors, in the open with a clear, unobstructed skyview, the drone should maintain GPS reception.
If you are flying indoors or somewhere that the skyview is obstruced by things that block satellite reception (metal roof, brick walls etc), you lose GPS.
When your drone loses GPS, it doesn't "begin to fly itself around".
It flies normally but doesn't have horizontal position holding.
It can drift if there is wind and it has no "brakes" so continues moving when you centre the joysticks.

we have no clue what the problem here is. Could the problem be metal interference?

It's not possible to tell much without seeing the recorded flight data, and even then it could be difficult if the drone had no GPS.
By "metal interference" I take it you mean compass problems.
That might or might not have been part of the problem, but no-one can tell without seeing data.

Flying indoors is not always a simple exercise like flying outdoors.
It's probably best to stick to outdoor flying where you can have reliable GPS reception.