Mavic air Battery fail

[Skidds]

The same thing as describ in this video append to me and i cant find any help for this issue

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[philh24]

I had that with my Mavic Pro once,I put the battery back in the drone and drained it down to about 10% then tried charging it again. All was ok after that

 

[daisy-girl]

The same thing as describ in this video append to me and i cant find any help for this issue

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"Mavic air Battery fail"
Have you used a non-approved charger?

 

[Skidds]

no

 

[SlavicSoul]

Did you try to contact DJI about it, and possibly get a replacement battery?

 

[Skidds]

i try to but no responce

 

[Air Beetle]

Did you try putting it in the drone an then doing a fw update if it asks you to?

 

[K5423]

DJI will replace no problemo.

 

[tiparoch]

i try to but no responce

Where did you buy it ? Keep trying. DJI is pretty good about repair/replacing, even if you have had the stuff for a while. Good luck.

 

[Anonymouso]

To fix the "middle 2 LEDs staying on problem" with Mavic Air batteries:
1) If you have a fully charged FUNCTIONING Mavic Air battery, skip this step. If not, fully charge a functional Mavic Air battery (borrow a functioning battery if you only have 1 battery and it's malfunctioning).
2) Download DJI Assistant 2 V1.2.2.845, and install on your computer.
3) Charge your malfunctioning battery(ies) for at least an hour. Ignore what the LEDs do during this hour.
4) While your malfunctioning battery(ies) is charging (or if it has just charged for at least 1 hour), install a fully-charged FUNCTIONAL battery into your Mavic Air.
5) Start DJI Assistant 2.
6) Connect your Mavic Air to your computer.
7) Turn on your Mavic Air.
8) Select your Mavic Air in DJI Assistant 2
9) Update your firmware to V01.00.0300.
10) Update the rest of your fully-charged functioning Mavic Air batteries.
11) After your malfunctioning battery has charged for at least 1 hour AND after you've updated your Mavic Air aircraft to firmware V.01.00.0300, install your MALFUNCTIONING battery into your Mavic Air.
12) Turn on your Mavic Air.
13) Update to V.01.00.0300. Your first attempt will likely result in a failure notice citing the reason as your battery not being fully charged. Leave that screen up for at least 1 minute. If the update doesn't resume installing on its own, click Retry. Then your malfunctioning battery will resume and complete the firmware update.
13) Your malfunctioning battery should now be fixed!

Hope this helps!