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Mavic Air - Video download issue

Jonesy1970

New Member
Joined
May 27, 2020
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Age
53
Location
United Kingdom
Hi. I have just purchased my first drone. It is a DJi Mavic air. I have an issue that I cannot seem to resolve so am hoping someone may be able to help. The drone takes videos in MP4 setting and stores it fine to my SD card. However, when I want to download the footage to my connected iPhone XS I get a 'download failed message - only JPEG images and H.264 videos are downloadable'. However, when I click the information link - it tells me the video is H.264? SD card is fine (downloads on my PC ok) - Anyone know what the issue is? Many thanks.
 
Hi. I have not tried this so will do when I get home. I have taken the SD card out and this downloads fine on my PC. I suspect it will download - it seems to be the DJi go4 app that does not allow the download directly to my iPhone.
 
Lycus Tech Mavic Air 3 Case

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