Mavic will not connect

pukeleeland · May 29, 2017

I attempted to do my first flight today and my mavic will not connect. After searching for possible reasons, I am guessing it might be because I cannot download the dji assistant 2 on my new iPad mini 4. After I download the exe file, I get a message where to put it in my iCloud Drive. The exe file is there but I cannot run it. Can someone let me know if I am headed in the right direction. I do have the DJI Go 4 app and ran the required firmware updates.

AlwaysAWOL · May 29, 2017

The exe file is a file that installs the DJI assistant and will only run on a PC. Have you tried the procedure (in the manual) for connecting the remote to the Mavic?

Merlin23 · May 30, 2017

I know this sounds far fetched...but change the cable/plug you are using...(try one that is at least a 7") from the controller to your iPad Mini....you might just have a bad cable...happened to me...

pukeleeland · May 30, 2017

I thought I had it figured out last night. I connected the remote to the mavic with the USB cable. I guess it didn't get activated the first time I did this even the firmware update went through. Anyway, the mavic connected last but it did not connect tonight when I turned everything on to fly. I could fly the mavic but no video showed up on the iPad mini I am using. I then connected the remote to the mavic again with a USB cable and then the mavic connected. I am pretty sure this is not how it is supposed to go every time I fly. What am I missing or doing wrong?

m0j0 · May 30, 2017

pukeleeland said:
I thought I had it figured out last night. I connected the remote to the mavic with the USB cable. I guess it didn't get activated the first time I did this even the firmware update went through. Anyway, the mavic connected last but it did not connect tonight when I turned everything on to fly. I could fly the mavic but no video showed up on the iPad mini I am using. I then connected the remote to the mavic again with a USB cable and then the mavic connected. I am pretty sure this is not how it is supposed to go every time I fly. What am I missing or doing wrong?

Are you unplugging the other cable connectors? I had a problem connecting to the larger USB plug that I use for my iPad Mini. I was leaving the plugs for the phone in the controller. In order to enable the bottom USB plug you have to unplug all the other cables on the TX.

pukeleeland · May 31, 2017

Yep. I actually just figured that out last night. I needed to unplug the cable connector for the phone and then the mavic will connect.

m0j0 · May 31, 2017

pukeleeland said:
Yep. I actually just figured that out last night. I needed to unplug the cable connector for the phone and then the mavic will connect.

Glad that worked for you.

michar · Jun 7, 2017

I was not able to connect my new Mavic to the RC that runs with a Google Nexus 6P SW ver 7.1.2
also tried with a Nexus 7 tablet but also failed. Once i turned OFF the WIFI on the phone it connected right away.

Jimmie Hanson · Aug 7, 2017

I am in the same situation. I just got home after flying 5oo miles away. My mavic controller connects but the tablet wont connect. Everything has been perfect until now.

Really interesting but disheartening. Thanks for your help

Jimmie Hanson · Aug 7, 2017

using the same cable and plugging the same way. plug unplug. off and on with everything. Very strange. My software is up to date. Only thing different is that my micro card says full. hmmmm