Guess I'm the first person ever to crash his drone. I'm sure you never have.You negligently flew into a wire. You do expect wires in urban areas. It makes no difference how far away you are from them.
Guess I'm the first person ever to crash his drone. I'm sure you never have.You negligently flew into a wire. You do expect wires in urban areas. It makes no difference how far away you are from them.
No, you're not the first. Nor the only.Guess I'm the first person ever to crash his drone. I'm sure you never have.
Agreed.Might want to dial that back a bit. One can only speculate what they're saying about the fellow who programmed his drone to fly into a wire rather than over it.
It's not about the crash but about accepting fault and liability. I also crashed my Mavic 3 due to a bird attack, I used care refresh to claim so many have had crashes before and will in the future but it is how we go about after that is what matters. If in your heart you know the crash was not your fault and a drone fault or sensor fault then its a different story but as others have mentioned, doing waypoints BVLOS and not properly scouting the route to ensure no obstacles are in the RTH path was on you, the drone operator. Personally, I have my RTH set to a much higher limit than the largest object in the vicinity which is around 70 meters which gives me the confidence that I will not encounter any issues on failsafe RTH.Guess I'm the first person ever to crash his drone. I'm sure you never have.
Maybe they're using Google translate and your email doesn't make sense to them. Perhaps rewrite it in a different way and see what you get.There's seems to be no limit on how dumb DJI service people are. I just got this email from them:
"Dear Customer,
Thanks for getting back to us.
Since the aircraft was sold in Thailand, please contact the local repair center in Thailand and let them know about the analysis result for further assistance. Here below please find their contact information."
I took the drone into DJI Bangkok while I was still in Thailand, and they told me NOT to have it repaired in Thailand, because the shipping to the Philippines would be so expensive. I told DJI this when it happened, but they're so stupid they're still telling me to get it repaired in Thailand. They seem to constantly forget what I've told them in the past. Maybe they should go back and reread all the emails I've sent them on this subject!
As stated I have done it --It was COMPLETELY MY fault. Cost me quite a bit, But I have not hit anything since and every place I fly , I can tell you all about it and I walk around and double check. I don't wanna pay for that bonehead move again ( Bone head is referring to me) So I guess there was a silver liningGuess I'm the first person ever to crash his drone. I'm sure you never have.
I'm fairly sure the DJI service people handling English emails read and write fairly good English. The main problem is they only read my last email without reading all the previous ones and getting proper context for the latest email. Also they keep switching people handling the case rather than have one person handle it from start to finish.Maybe they're using Google translate and your email doesn't make sense to them. Perhaps rewrite it in a different way and see what you get.
Obviously looking at my reconnaissance flight this crash was preventable. When I go over something, I have difficulty calculating how much lower I can go without hitting it. Many times I make minor adjustments and it takes forever to get the right altitude. If you notice this video, it took me about 50 iterations to get it the way I wanted.It's not about the crash but about accepting fault and liability. I also crashed my Mavic 3 due to a bird attack, I used care refresh to claim so many have had crashes before and will in the future but it is how we go about after that is what matters. If in your heart you know the crash was not your fault and a drone fault or sensor fault then its a different story but as others have mentioned, doing waypoints BVLOS and not properly scouting the route to ensure no obstacles are in the RTH path was on you, the drone operator. Personally, I have my RTH set to a much higher limit than the largest object in the vicinity which is around 70 meters which gives me the confidence that I will not encounter any issues on failsafe RTH.
When I'm on vacation, I don't have the luxury of just making small changes. Also, the weather was very hot, and I was sweating like a pig, so it was very uncomfortable.
Do you have a thread about your crash so other people can learn from it?As stated I have done it --It was COMPLETELY MY fault. Cost me quite a bit, But I have not hit anything since and every place I fly , I can tell you all about it and I walk around and double check. I don't wanna pay for that bonehead move again ( Bone head is referring to me) So I guess there was a silver lining
as it shows received is a good sign. Dji usually turns around repair times quite quickly. When mine crashed, I had my replacement shipped out in under a week of them getting my drone.This cracks me up about DJI. The same thing happened when I sent my mavic 3 in for repair a year or so ago.
I the mavic 3 pro to them and it was delivered on
TuesdayAugust, 08 202312:21 Local time
Delivered
Service Area: HONG KONG - HONG KONG SAR, CHINA
1 Piece ID: JD014600011115324235
As you can see it was delivered on August 8th. But now when I check for the repair status, they say they received it on August 14th.
Received
Aug/14/2023 09:47:30
3
Conducting Damage Assessment
It will take 1-2 working days to conduct damage assessment.
So what happened to the 6 days between August 8th and August 14th?
Wow, that's a good result, I am sure you must be over joyed with the result.I almost had a heart attack! To fix my mavic 3 when it crashed it was $700. So I figured my mavic 3 pro would be as much or more. Turns out it's only $164 after crashing from 240 feet. Lucky it landed on that tree and not on pavement or a person. Of course I had to pay $80 shipping and some duties too. Got off cheap this time. Shows how good the build quality of DJI drones is. A Hubsan would of been demolished!
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